The Yard · Raglan
Yard Rewards

Yard Rewards Terms

The plain-English terms for using Yard Rewards. By signing up you agree to these.

1.What Yard Rewards is

Yard Rewards is the loyalty programme at The Yard in Raglan. You collect stamps when you buy drinks and meals, and once you've collected enough you become eligible for a reward. The Yard runs the programme and its staff manage stamps and rewards.

2.Earning stamps

You earn one stamp for each qualifying item. One drink earns one drink stamp, and one meal earns one meal stamp. Drink stamps and meal stamps are counted on separate tracks. Staff add your stamps at the time of purchase.

3.Redeeming rewards

When you reach 10 stamps on a track you become eligible for a reward on that track: an eligible drink reward or an eligible meal reward. A staff member must check and approve every redemption. Eligible drink rewards are subject to The Yard's liquor licence conditions and host-responsibility obligations, and staff may decline to serve where those conditions require.

4.Stamps never expire

Your stamps don't expire. They stay on your card until they're redeemed.

5.No cash value

Stamps and rewards have no cash value. They can't be exchanged for money and can't be transferred to anyone else.

6.Lost phone or QR recovery

Your card lives at a web link with your own QR code. If you lose the link or change phones, you can get your card back by entering your mobile number at sign-up and verifying it by text.

7.QR sharing

Your QR code identifies your rewards account. Anyone who scans it can see your balance, and staff can add stamps or approve rewards against it, so keep it to yourself. The Yard isn't responsible for stamps or rewards used if you choose to share your QR code.

8.Corrections

The Yard may correct mistakes (for example, stamps added in error) by adjusting or reversing entries on your card. Corrections are recorded so your balance stays accurate.

9.Misuse

The Yard may suspend or close a rewards account that is misused, for example attempts to claim stamps or rewards that weren't earned, or other abuse of the programme.

10.Contact

Questions about Yard Rewards? Email us at rewards@yardraglan.io.

11.Your mobile number

We only use your mobile number to run Yard Rewards. We do not sell your information or send marketing messages.